PKbook99 Privacy Policy
Your Trust. Our Responsibility. Last Updated: May 28, 2025
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1Introduction
At PKbook99, we prioritize your privacy above all else. This Privacy Policy governs how we collect, use, maintain, and disclose information from users of our platform that provides:
- Free, verified cricket IDs for platforms like DiamondExchange and SkyExchange
- Instant access to online casino games including Aviator, Andar Bahar, and Teen Patti
- Seamless deposit and withdrawal processing
- 24/7 customer support via WhatsApp and Telegram
By using our services, you agree to the collection and use of information in accordance with this policy.
2Information We Collect
We collect several types of information to provide and improve our services:
Personal Identification Information
- Full name
- Mobile number (for WhatsApp/Telegram communication)
- Email address (optional for account recovery)
Technical Data
- IP address and approximate location
- Browser type and version
- Device information (OS, device model)
- Pages visited and time spent on our platform
Transactional Information
- Deposit and withdrawal records
- Payment method details (UPI ID, bank account last 4 digits)
- Transaction timestamps and reference numbers
3How We Use Your Information
🔐Account Creation
To create and verify your cricket or casino accounts with our partner platforms.
💳Transaction Processing
To facilitate deposits, withdrawals, and manage your account balance.
🛡️Security & Fraud Prevention
To detect and prevent fraudulent activity and unauthorized access.
📞Customer Support
To respond to your inquiries and provide technical assistance.
📊Service Improvement
To analyze usage patterns and enhance our platform's features.
📢Communication
To send important service updates and promotional offers (with consent).
4Data Protection Measures
Technical Safeguards
- 256-bit SSL encryption for all data transmissions
- Regular security audits and penetration testing
- Secure server infrastructure with firewalls
- Two-factor authentication for admin access
Organizational Measures
- Strict access controls with role-based permissions
- Regular privacy training for all staff
- Data protection officer oversight
- Incident response protocol for breaches
Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we implement all commercially reasonable protections.
5Data Sharing & Third Parties
We may share your information in the following circumstances:
| Recipient | Purpose | Data Shared |
|---|---|---|
| Exchange Partners | Account verification and platform access | Name, contact details, device info |
| Payment Processors | Transaction processing | Transaction details, payment method info |
| Legal Authorities | Regulatory compliance | As required by law |
| Service Providers | Platform maintenance and analytics | Technical data, usage statistics |
Note: We require all third parties to respect your data protection rights and comply with applicable laws.
6Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze site traffic and usage patterns
- Prevent fraudulent activity
- Improve site performance and user experience
Cookie Management
You can control cookies through your browser settings. However, disabling cookies may affect certain features of our platform.
7Data Retention Policy
We retain personal data only as long as necessary for the purposes outlined in this policy:
Active User Data
Retained for 3 years after last activity
Transaction Records
7 years for legal and tax compliance
Support Communications
2 years from resolution date
Inactive Accounts
Anonymized after 3 years of inactivity
After these periods, data is either anonymized for analytical purposes or securely deleted using industry-standard methods.
8Children's Privacy
Our services are strictly for users aged 18 and above. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected such data, we will take immediate steps to delete it.
Parents or guardians who believe their child may have provided us with personal information should contact us immediately through our support channels.
9Your Data Rights
Portability
Request transfer of your data to another service
10Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make changes:
- We will update the "Last Updated" date at the top of this page
- For significant changes, we may notify users via email or WhatsApp
- The updated policy will be effective immediately upon posting
We encourage you to review this policy periodically to stay informed about how we protect your information.
11Contact Us
For any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact our Data Protection Officer through: